Since opening its doors in July, the
office has established a cyberbullying complaints system, backed by
legislation, to quickly remove online material that is harmful to children
from social media sites.
Social media partners Ask.fm, Flickr, Twitter, Yahoo!7 Answers, Yahoo!7
Groups, Facebook, Google+, Instagram and YouTube are now all scheme
participants and have taken down offensive material within 12 hours of a
request from the Commissioner.
The new scheme is a great example of how government and industry can work
together to keep children safe online. To date, the process has been
efficient and cooperative with no need for legislative sanctions to be used.
Young Australians are avid internet users, with over one million children and
young people accessing social media sites maintained by the social media
scheme partners in just one month. However, while the platforms provide
opportunities for social interaction, they can become forums for serious
bullying and harassment.
Research has shown that one in five Australian children experience
cyberbullying each year. The Office has been established to tackle this issue
head on and assist children when they have nowhere else to turn.
Since opening in July the office has:
• referred over 600 children to Kids Helpline, assisting
seriously at risk children and young people to access the support and
counselling they need
• resolved more than 40 complaints about serious
• completed over 2,000 investigations into illegal online
• connected with over 5,200 students across Australia
through its virtual classrooms, which teach children about online safety
issues including cyberbullying, and
• developed Voluntary Certification Guidelines, allowing
the office to certify eligible providers of school-based online safety
programs and resources for children.
The establishment of the Office of the eSafety Commissioner delivers on the
Government’s election commitment to improve online safety for children.
For more information visit: www.esafety.gov.au